Our company is a collective of amazing people striving to build delightful products.
DMA Commercial Agency (DMA CA) is a dynamic enterprise, first established in Egypt, early 2020. With a consistent record of growth and innovation, DMA Commercial Agency is one of the few enterprises in brand franchise operators, offering an unparalleled choice of well-loved international brands to customers.
Operating in multiple sectors including Fashion & Food DMA CA are united by a commitment to authentically deliver great customer service and brand experiences and to bring Egypt, the world loved brands.
Fresh, modern and relevant, DMA CA constantly evolving portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, through to local coffee shops, drive-thrus and online, DMA CA brings customers the brands they love in the places they want to be.
The passion and commitment of DMA CA people is why our business partners trust us to protect and grow their brands.
Our management community has deep expertise and knowledge gained with some of the leading brand names in their industries. Our values – ‘think big, act small, be you’ – affirm our commitment to always act with trust and integrity.
We strive always to make DMA CA ‘the best place to work’ and continually invest in people, both to drive performance, and to support their personal growth, development and well-being. From structured learning opportunities, to regular employee surveys and transparent communications, we are committed to a culture that attracts and retains the very best.
We know the power of partnership. Our focus on supporting the mutual goals of our business and those of our brand partners has fuelled successful portfolio growth across multiple markets.
Functional teams for HR, Finance, Digital & Marketing, IT, Property, Logistics and Central Operations provide central specialist support and help ensure consistently high standards of services and customer experience across our markets. Common policies, metrics and reporting systems provide an enterprise-wide view of performance.
- A commitment to our people. We run a range of programmes designed to develop, empower, reward and recognise our people, and to ensure they enjoy a good work life balance. The DMA CA Leadership Programme. Great benefits. Flexible working.
- A commitment to our customers. Wherever our customers want to connect with us we’re focused on delivering a great experience – in-store, online or a mixture of both. That means making sure an authentic brand offer is backed up by consistently high operations, whether that’s defining clear service standards, adhering to global food safety standards, protecting customer rights, or making it easy for our customers to talk to us.
- A commitment to where we live. Jobs creation and skills development. Local sourcing. Charitable support. Partnership with government and local NGOs. And of course, doing what we can to help the environment. Across our brands and functions we have many exciting initiatives underway.
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